Any independent author will tell you how important reviews are.
Word of mouth is great – we love it when you tell your friends and family that you enjoyed our books, but an on-line review is forever.
One written review is worth a hundred verbal recommendations, because many people will forget the part of the conversation you had at the party about the last book you read – but once you put that praise in writing on a site like Amazon it’ll be there long after the party is forgotten.
So it’s no surprise that independent authors often (shamelessly) beg people for reviews.
I, personally, have written a few blog posts asking people to write reviews, (here’s one) even offering to name reviewers in my books…often to no avail.
Of course, there is a downside to getting reviews…
The Bad Review
Whether you’ve written one poem or 20 novels…there will be somebody out there who finds fault with it.
The first critical assessment of your work is tough to swallow, but before long you learn to roll with it. If you don’t learn to, you’ll waste a lot of time stressing about it. Hopefully, you won’t have to deal with it often, but, you will have to deal with it at some point, as sure as the world is round (it is round, you know).
As much as I want everybody to enjoy my work, I’m realistic enough to understand that it just ain’t gonna happen. So, whenever one of my books gets panned by a self-anointed expert, I take it in stride. If the reviewer was kind enough to give specific reasons for not liking the book (poor character development, lack of structure, etc.) I make it a point to work on those areas in my next book. If it’s simply a general bashing (This guy sucks and I hated this book) I laugh and walk away…
…most of the time.
Generally, it’s not a good idea to respond to negative criticism of your work. It usually has no result other than increasing your stress level and giving the critic the satisfaction of knowing they got to you.
But sometimes I just can’t resist.
Allow me to share an example…
My novel Backseat to Justice recently got its first ‘one-star review’. Prior to that it had 14 five-star reviews, 11 four-star, and 3 three-star (see for yourself here).
Not bad, if I do say so myself.
So, given the fact that only 1 out of 29 reviews was a total bashing, I thought a response was in order.
The reviewer, code named Dog Mom, had essentially only one complaint. She downloaded a free copy of the book on her kindle, and for some reason—known only to the internet gods—the book’s formatting was completely missing from the download. It came through on her device as, in her words, “one long paragraph.” She suggested I take a writing class to learn the proper way to write a story.
Now, I’m not saying that I wouldn’t benefit from a writing class…but I do have to ask myself one question;
Of all the other 28 reviews, why had nobody else had this problem?
I have the book on my kindle – I immediately checked the formatting…no problems at all.
So, I am forced to conclude that her download must have gotten tangled in the interweb, thus resulting in the poor layout.
Regardless, I still felt she deserved a reply for taking the time to point out my blatant inadequacies.
After reading her comments, I decided to check out her other reviews. Lo and behold, about 4 out of every 5 reviews she has written have been one-star tear-downs. This made me chuckle…she’s a serial trasher! (check it out…it’s kind of funny)
I decided to have some fun with Dog Mom so I responded thusly;
“I wonder if it’s possible that there was an issue with your download since you are the only person who has ever mentioned this problem. That being said – I will begin looking into some writing classes. Can you recommend the one you took before you wrote all of your novels?”
Sometimes I can be a real jerk!
As always thank you for reading (and reviewing!)
15 responses to “One Bad Review Don’t Spoil the Whole Bunch”
I always have a hard time ignoring bad reviews of my books. Most 1-star reviews are just the reviewer having a really bad day or such for an unrelated reason. Back Seat to Justice was the first book of yours I read and I’ve since read just about all of them (with the few remaining on my list to read). Eventually you just need to let these roll off you, which I know is easiest said than done.
I agree – it’s usually just the reviewer taking their frustrations out on an easy target!
She must not have made it to the part when Ike showed up. No one would have the guts to 1-star a book with Ike.
Reblogged this on Books: Publishing, Reading, Writing and commented:
Usually I would not recommend replying to reviewers who give your book a negative 1-star review, but in this case, I think Tim Baker’s response nailed it!
Thanks for reblogging again!!!
I once had a reviewer say it was as though my book was written by someone with a fourth grade education. I just laughed it off and didn’t respond….come to think of it, I think it may have been my mom who left that review…
She is brutal!!
Probably from someone who published and had bad responses to their work. (And probably for just reasons.)
I’ve had a couple of one-star reviews, including one where the reviewer posted it under the wrong book title. I tend to think these people have personal issues and no other means of venting their spleens.
You know what they say…”Those who can…do. Those who can’t…review”
Great post. Well done for responding to this chump with such class!
One has to wonder about Kindle. Had the same problem with the upload to the reader, only this was a chapter full of typos. Course, I panicked. So did my beta readers. Checked – the kindle upload is clean. One tangle in the interweb costs an author dearly in ratings. I considered contacting Amazon but apparently they don’t care according to other authors who had similar problems. Good article!
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